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Review by Emma C for Trattoria Il Panino




Not likely we will go back as there are just too many good and better options elsewhere. We are very disappointed with the services, the business practices and how they try to rip us off. We asked for tap water and end up we were getting bottled water which cost $4.95 each. Not just that we were not told about this upfront, it was so expensive that its cost is even higher than some high end restaurant! We are pretty confident that it is intentional to leave customers no choice and no chance to turn away. Indeed, we did not know the water charge until we saw the check at the end!. Here come the worst part, the bill was wrong both the wine and the tax were overcharged. WHY? Basically the waitress did not seem to care much to do it right, but she made sure it's not undercharge and hope we did not check the bill either. Indeed, we did check the bill and she saw us looking at the bill and she decided to offer to correc the bill! . WHY & HOW did she know something was wrong? Of course, she knew exactly what she did and the overcharge issue. You can tell it was intentional, not a careless mistake. I do see the similar review from other customers. Maybe this is the way how the owner wants to run their business, treating their customers like an idiot and rip them off. At the end of the day, we just want to have an enjoyable dinner, but we obviously did not. have one. How would you like to feel when someone treat you like an idiot and being served with a bunch of crooks. Not a very nice feeling and experience. Go somewhere else!!!

11 Parmenter St

Boston, ma 02113-2306

(617) 720-1336

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